Full Refunds ($275.00): Available September 15, 2023 – December 01, 2023

Participants are eligible for a full refund of their registration fee, for any reason, during the full refund window. To initiate the refund process, please email your refund request to info@cyffl.ca. Include your name, contact information, and the player's name in the email.

Partial Refunds ($225.00): Available December 01, 2023 – January 01, 2024

Participants are eligible for a partial refund during this window for any reason. The partial refund will be the original registration fee minus a $50.00 processing fee. To request a partial refund, please email info@cyffl.ca with your name, contact information, and the player's name.

No Refunds: After January 1, 2024.

After the deadline, no refunds will be issued. By this time, the spot reserved for your player has been confirmed, paid for by our league, and cannot be transferred. There are no exceptions to the refund deadline including: Injury to the player, inability to play, dissatisfaction with the program, personal circumstances, weather cancellations, or any other reasons.

Calgary Indoor Flag Football Leagues Refund Policy

At Calgary Indoor Flag Football Leagues (CIFFL), our refund policy is designed to provide clear guidelines and timelines for refunds related to participant registration fees in our youth flag football program. Our primary objectives with this policy are:

• Transparency: CIFFL is committed to transparency throughout the refund process. This includes clearly defined refund windows and eligibility criteria to ensure that participants are well-informed about their options.
• Equitability: We aim to treat all participants fairly by offering refunds during specified timeframes for any reason. This policy ensures that refunds are accessible to those who need them, while also maintaining fairness among all participants.
• Financial Responsibility: CIFFL is dedicated to managing our financial resources responsibly to sustain our non-profit organization and continue offering an affordable program to our community.
• Insurance Compliance: To maintain our status as a non-profit organization and remain in good standing with governing bodies, apply for fundraising opportunities, and partner with assistance programs, CIFFL must adhere to insurance requirements.

Full Refunds: Our commitment to fairness, flexibility, and participant satisfaction is the reason we offer the longest full refund window possible. Participants are eligible for a full refund of their registration fee, for any reason, during the full refund timeframe. Providing full refunds is our way of offering fairness and flexibility to participants who may face unexpected circumstances or changes in their plans.

Partial Refunds: Partial refunds are given during this window for any reason; however, an administration fee is withheld. The administrative fee ensures that the costs associated with processing refunds are not borne solely by CIFFL. It allocates a portion of these costs back to participants who request refunds, maintaining fairness among all participants. This fee covers items such as the processing tasks associated with registration, rostering, reviewing special requests, and handling parent inquiries for each participant and maintaining the website for registered participants. The administration fee allows us to maintain the financial stability needed to offer a high-quality youth flag football program.

No Refunds: The refund deadline helps us maintain operational stability, budget predictability, fairness among participants, and long-term financial sustainability, ultimately benefiting the entire program. Our organization has contractual obligations to other entities based on participant registrations, which are non-transferrable after the refund deadline. By this time, CIFFL has already committed resources to securing a spot for the participant. These financial commitments are made in good faith based on the participant's initial registration. The organization relies on a predictable budget to ensure the continued operation of the program. Allowing refunds beyond this point would lead to budgetary uncertainty and increased registration fees for future participants. Enforcing this deadline ensures fairness and consistency among all participants.

We appreciate your understanding of our refund policy. These guidelines are in place to ensure the operational ability of our league and to provide equal treatment to all participants. By adhering to this refund policy, we aim to maintain the integrity of our youth football program while addressing the needs and concerns of our participants and their families.

If you have any questions regarding this policy, please feel free to reach out to us at info@cyffl.ca.